Attorney General Jon Bruning has released the top five consumer complaints received in 2008:

1.      Credit/Financial Services–  474 complaints

Most common complaint – inaccurate billing

2.      Sweepstakes/Lotteries – 371 complaints

Most common complaint – routine scam

3.      Personal Services – 281 complaints

Most common complaint – unauthorized billing

4.      Professional Services – 279 complaints

Most common complaint – inaccurate billing

5.      Personal and Household Products – 266 complaints

Most common complaint – non-delivery of pre-paid goods

The division’s mediation center closed 4,126 complaints in 2008. Money recovered for people who filed complaints through the mediation process totaled $977,916.  Back in 2002, the division closed 2,438 and recovered just over $414,000.